Punggol Digitial District Mural
132 meters of pure community magic. Painted with artists with disabilities, powered by 400+ citizen avatars, and bursting with Punggol personality.
At Design Factory@SIT, we bring people, partners, and possibilities together to explore, experiment, and push boundaries. By working closely with industry and community collaborators, we turn complex challenges into opportunities for discovery, applied research, and design-led innovation. Our work blends creativity with rapid prototyping, helping organisations unlock new possibilities, test ideas with confidence, and shape solutions that create real impact.
As part of the global Design Factory Network, we tap into a worldwide ecosystem of innovation hubs to exchange ideas, projects, frameworks, and methodologies. Alongside our industry and research initiatives, we also run programmes such as hackathons and design sprints that give students and emerging designers hands-on experience in real-world problem solving.
To apply creativity and design-led methods to make innovation accessible, practical and impactful for people, industry and society.
A world where creativity empowers everyone to innovate with confidence and purpose.
Adopting user-centric and design-led methodologies, DF@SIT supports industry partners through collaborative innovation projects with Applied Creativity and Design Innovation.
DF@SIT provides design consultancy, needs-finding, project scoping, co-creation and industry mentorship for pre-startup projects, strategy development and business planning, anchored on the Design Thinking Methodology.
This includes:
Technology Social Innovation Digital Heritage Education Public Service Hospitality Healthcare
DF@SIT brings together businesses, institutions, and global Design Factories to drive collaborative real-world projects grounded in applied research and design-led exploration. Our expertise spans creative problem solving, prototyping, and shaping strategies that move ideas into action.
This includes:
Service Design Industrial Design Participatory Design Communication Design UX Design UIUX Design Speculative Design Creative Technology Strategic Consulting Facilitation & Training Spatial Design
Our work spans Social Innovation, Digital Heritage, Education, Public Services Healthcare, and emerging technologies, but what drives us is the same across every project: curiosity, people, and the desire to build better futures. We dive into messy challenges, uncover insights that matter, and bring ideas to life through co-design, experimentation, and hands-on making.
If you’re dreaming up something new, tackling a complex problem, or looking for a partner who thinks differently and can help bring your ideas to life, we might be the right fit. And if you don't have an idea yet, that's perfectly fine.
Let's grab a coffee and spark something together.
Reach us at designfactory@singaporetech.edu.sg
Our live prototype, People of PDD, collected user-generated characters from 350+ participants, testing how digital activations build ownership, identity, and emotional connection to public space. It also offers a replicable framework and social innovation for sustaining urban identity over time.
132 meters of pure community magic. Painted with artists with disabilities, powered by 400+ citizen avatars, and bursting with Punggol personality.
At the Design Education Summit 2025, we introduced Glitch, a web tool that grows students’ Design Mindset through reflection and real-life practice. Glitch turns personal growth into an engaging habit.
Our DF@SIT head, Prof. Jeffrey Koh, served as co-curator and co-MC for the Singapore Design Council’s biannual Design Education Summit!
15 HNU and 15 SIT students sprinted through a week-long hackathon to create tech-driven digital heritage ideas for the Asian Civilisations Museum and pitched them to NHB, ACM, and SIT judges.
Watch how DF@SIT co-create projects
with partners and faculty
Working with DF@SIT has been a truly rewarding journey. Their creativity and collaborative spirit turned the PDD mural into more than just a design showcase, it became a meaningful symbol of inclusivity, connection, and community pride. I deeply valued how the team listened, adapted, and co-created with us, and I look forward to more opportunities to harness design innovation in shaping vibrant, people-centred communities together.Jules TanSenior Manager, North East Community Development Council
Partnering with Singapore Institute of Technology has allowed us to re-imagine how students engage with our heritage. They have a truly innovative approach, transforming existing data from the National Heritage Board into an AI-powered role-playing game that creates an immersive and effective learning experience. This isn't just about technology; it's about using creativity and artificial intelligence to bridge the gap between historical content and the modern learner. We are excited about the future of this collaboration and its potential to make cultural education both dynamic and accessible.Nicholas ChenAssistant Director, National Heritage Board
DF@SIT’s expertise, empathy, and dedication have made a lasting impact on the SG Enable team. We are grateful for the partnership and look forward to future collaborations.Nirmala PalaysamyDirector, SG Enable
DF has helped bring deep insights and new perspectives to our process in user journey mapping and developing an integrated service blueprint for the SITizen experience! Their meticulous research and extensive preparation ahead of every workshop/meeting supported a well-paced, systematic approach in applying design thinking and futures thinking techniques to develop truly innovative yet relevant ideas for a future we otherwise wouldn't know how to imagine! Professional, adaptable, and easy to collaborate with, we are grateful for the partnership and complementary expertise provided by Design Factory.Jie Si LimDeputy Director, Office of SITizen Experience
The Design Factory team has brought along extensive subject matter expertise as we embark on a pioneering programme to reimage the service blueprint of the whole of SIT. The DF team always carries a highly collaborative and innovative spirit to inspire and push boundaries methodically. Over multiple iterations we have made big progress in shaping the Future’s Thinking and Service Blueprint methodologies, and with good confidence it will soon be ready for the next steps.Aik Juei QuekAssistant Director, Digital Transformation Office

Associate Professor,
Business, Communication
and Design
Head,
Design Factory
Associate Professor,
Business, Communication
and Design
Advisor,
Design Factory

Associate Professor,
Business, Communication
and Design
Founding Head,
Design Factory
Our diverse projects provide insights into how people live, work and play. From project experience in design thinking, human-centred design and organisational change in areas such as healthcare and retail, we learn from adjacent industries and apply these insights for our clients.
Design Factory Global Network (DFGN) is a network of innovation hubs in universities and research organisations in five continents of the world. DFGN is on a mission to create change in the world of learning and research through passion-based culture and effective problem solving. Shared understanding and common ways of working enable Design Factories in the network to collaborate efficiently across cultures, time zones and organisational boundaries fostering radical innovations. At DF@SIT, we provide a range of opportunities for our faculty, students, and industry collaborators, to participate in joint-projects, conferences, and internships with the rest of the Design Factories from the Global Network