Placing Patients at the heart of Healthcare Transformation.
The Lean Transformation Innovation Centre held its annual CXO Lean Summit on 24 April 2018. The theme for this year’s summit was ‘Placing Patients at the Heart of Healthcare Transformation’.
John Shook, Executive Chairman of the Lean Global Network and Lean Enterprise Institute, USA, delivered his keynote speech on Lean Thinking in Healthcare. He shared how organisations can build the capability of their employees and align their problem-solving activities to strategic organisational goals.
Denise Bennett, Executive Director of the Australasian Lean Healthcare Network and Lean Coach of the Lean Global Network also delivered her plenary talk on ‘Placing the patient front, and centre, using Lean thinking and practice’. This was followed by company sharings by National Heart Centre Singapore, Yishun Community Hospital and Mount Alvernia Hospital, alongside SIT Faculty, A/Prof Genedine Lim and A/Prof Malcolm Low, on their experiences in Lean transformation.
More than 300 participants from many healthcare organisations at different stages of their Lean transformation journey brought the summit to a resounding success.
Lean Global Network and Lean Enterprise Institute, USA
What is True North for an organisation? How do we develop effective problem-solvers? In this annual Lean conference, John will share how leaders can align the problem-solving activities of employees with strategic priorities to radically and sustainably improve organisational performance. John will also share the benefits of the Lean Transformation Framework and Strategy Deployment, and how it is applied in the context of healthcare organisations.
Australasian Lean Healthcare Network and
Lean Coach, Lean Global Network
Lean Thinking and Practice focuses on value to customers. In the area of healthcare, patients are THE most important customer. With an increasing focus on patient-centric care which goes beyond quality healthcare services, Denise will share how organisations can transform by designing their processes and practices around patients, thus delivering true value to them.
Lean Insights Sharing by
Lean Advisor and Programme Director (Nursing)
Singapore Institute of Technology
How can Lean be applied within local organisations? What can we do in order to get ‘buy-in’ from our employees? How can we use technology to augment our Lean efforts? Hear from A/Profs Genedine and Malcolm as they share about how SIT collaborates with local healthcare organisations and companies who are embarking on their own Lean journeys.
Enhance organisational excellence using the Lean Transformation Framework and Value Stream Improvement
Beyond Lean Tools and Projects for Healthcare
A value stream is the process steps that occur in order to provide the product, service and/or experience for a customer. All organisations have one or more value streams that deliver value to their customers. In this 2-day masterclass, explore how the Lean Transformation Framework (LTF) provides a lens for organisations to embark on a Lean Transformation for productivity enhancement through the powerful methodology of Value Stream Improvement.
What You Will Learn
Participants will learn about the 5 key elements of the Lean Transformation Framework:
Through highly engaging presentations, group activities and hands-on exercises, participants will learn:
Many healthcare organisations introduce Lean thinking concepts and tools in the form of projects. These projects feel like yet another thing to learn about and include in our already busy work day. This masterclass will explore the use of Lean Thinking and Practice as a management or operating system, providing a framework for creating stability in work areas, deploying and meeting important team level metrics that link to organisational goals, and addressing problems that occur on a daily basis. Daily management systems ensure that the value stream improvement sustains beyond the life of the project and ensure that precious project resources were not wasted.
• Key concepts of Lean healthcare
Through instruction, discussions, practical exercises, simulations and application to your own work setting, participants will: