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Lead Professional Officer

John Chin Han
Tan

Professional Officers Team Lead - Business, Communication and Design
Master of Business Administration, University of Surrey, United Kingdom
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Biography

John Tan has more than 30 years of commercial leadership experience in the Asia-Pacific aviation technology sector. His career include senior roles in Singapore, Beijing and Hong Kong, with experience spanning airline technology, digital transformation and regional business growth. At SIT, his teaching and applied research interests include airline operations, aviation technology and strategic adoption and governance of artificial intelligence. He also contributes to industry and academic discussions through conferences and media commentary on aviation technology, safety, operations and industry developments.

SIT Appointments

  • Professional Officers Team Lead - Business, Communication and Design
    – Present

Education

  • Master of Business Administration
    University of Surrey , United Kingdom
  • Bachelor Degree of Science (Mathematics)
    National University of Singapore , Singapore

Achievements

  • POD Teaching Award AY22/23
  • Innovation Capability Development Grant

Professional Memberships

  • Academy of Management (AOM) - Member
    – Present
  • Association for Information Systems (AIS) - Academic Member
    – Present
  • Hospitality Sales & Marketing Association International (HSMAI) (Asia Pacific) – Member
    – Present
  • Marketing Institute of Singapore (MIS) - Member
    – Present

Industry Experience

  • Lead Professional Officer – Business, Communication & Design Cluster, Singapore Institute of Technology
    Present
  • Commercial Leader, Sales & Marketing, JT & Family
    –
  • Regional Director – Asia Pacific, Satcom Direct
    –
  • Country Director – North Asia, Sabre Corporation
    –
  • General Manager – China, Collins Aerospace – ARINC
    –
  • Head – Aviation Solutions, North Asia, International Air Transport Association
    –
  • Aviation Special Carriers Manager – Asia Pacific, Shell
    –
  • Director of Sales – China, Lufthansa Systems
    –
  • Senior Regional Manager – Asia Pacific, Passenger Services, SITA
    –
  • Chief Representative – China, Sabre Corporation – Abacus International
    –
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Technical Skills

  • Airline Operations and Commercial Strategy
  • Airline Distribution and Global Distribution Systems
  • Aviation Technology and Digital Transformation
  • Artificial Intelligence Applications and Governance in Aviation

Research Interests

  • AI Governance and Responsible AI in Aviation
  • Airline Distribution and Global Distribution Systems (GDS)
  • Aviation Digital Transformation and Technology Strategy
  • Airline Operations and Operational Resilience
  • Organisational and Leadership Factors in Technology Adoption

Current Projects

  • Development of Rice Packing Machine for Multiple Fast Food Outlets Chain
    – Present
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Teaching Modules

Air Transport Management, BSc (Hons)

  • ATM3200 - Capstone Project
  • ATM3100 - Integrated Work Study Programme

University Modules

  • USI2001 - Social Innovation Project

Past

  • ATM3001 - Airline Business Strategies
  • ATM2009 - Airline Operations
  • ATM2002 - Airline Business Fundamentals
  • BUS1002 - Business Economics
  • ATM2005 - Airline Operations
  • ATM3303 - Air Cargo Operations and Management
  • ATM2304 - Airline Operational Excellence
  • USI2001 - Social Innovation Project
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Journal Papers

  • The-Hoang Nguyen, John Tan, Seck Tan, and Luu Van Thuan. “Development and Implementation of Virtual Reality in Higher Education for Aviation: A Case Study". Journal of Aerospace Society Malaysia 2(2): 22-29. https://doi.org/10.25447/sit.27109111

Conferences

  • John Tan. “AI Governance in Aviation: The Missing Gateway Between Recommendation and Action”, Jamf Asia Pacific Aviation Roundtable 2026, Bangkok, Thailand, 20-21 May 2026. https://doi.org/10.25447/sit.32564727

  • John Tan, Blooma John, Hamed Sarbazhosseini. “Strategic Integration of AI into airline Global Distribution Systems Inventory Control in Singapore”, 36th Australasian Conference on Information Systems (ACIS), Brisbane, Australia, 3-5 December 2025. https://doi.org/10.25447/sit.31429019 

  • John Tan, Blooma John. “Reinventing Global Distribution Systems for Seamless Travel Experiences”, Commonwealth Scientific and Industrial Research Organisation (CSIRO) ON Prime 18, Sydney, Australia, 30 October 2025. https://doi.org/10.25447/sit.31429874 

  • John Tan. “Leveraging Aviation Technology for Sustainable Resilience in Asia Pacific”, 2025 Sustainable Asia Conference (SAC2025), Singapore, 29-30 October 2025. https://doi.org/10.25447/sit.31429169 

  • The Hoang Nguyen, John Tan, Wen-Chun Tseng. “Evolving VR-based Applications in Aviation Training: Commercial Aircraft Case Studies with AI-Enhanced Extension”, Southeast Asia Workshop on Aerospace Engineering (SAWAE) 2025, Bandung, Indonesia, 5-7 August 2025. https://doi.org/10.25447/sit.31959591 

  • John Tan. “Elevating Customer Experiences with Retrieval-Augmented Generation: Bridging Gaps in Air Travel, Tourism, and Aviation Innovation”, Global Hospitality and Tourism Research Summit 2025, Fukuoka, Japan. 15-18 May 2025.

  • The Hoang Nguyen, John Tan, Seck Tan. “Development and Implementation of Virtual Reality in Higher Education for Aviation: A Case Study”, Southeast Asia Workshop on Aerospace Engineering (SAWAE) 2024, Kuala Lumpur, Malaysia, 28-30 August 2024. https://doi.org/10.25447/sit.27118002 

  • John Tan. “Global Aviation Technical Trends and Transformation”, Jamf Asia Pacific Aviation Roundtable 2024, Tokyo, Japan, 16-17 July 2024. https://doi.org/10.25447/sit.27117930 

     

  • John Tan. “The Impact of Artificial Intelligence on the Global Distribution Systems in the Air Travel Industry”, 7th World Research Summit for Hospitality and Tourism, Orlando, USA, 8-11 December 2023. https://doi.org/10.25447/sit.27117271 

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